Service After Sales
The After-Sales team at Nelson Valves is dedicated to exceeding your expectations. We operate under a "Customer-FIRST" service philosophy, ensuring consistent and reliable support regardless of your location or situation. Our goal is to empower you to achieve optimal safety and operational efficiency. By partnering with Nelson Valve, you gain a long-term partner committed to helping you:
- Maintain a Safe Working Environment: We prioritize your Health, Safety & Environment (HSE) goals by providing the support you need to minimize risk and create a safer workplace.
- Maximize Plant Efficiency: Our valves and comprehensive After-Sales program help you optimize plant utilization, keeping you ahead of the curve.
- Achieve Peak Performance: Experience consistent quality and trouble-free operation, ensuring your valves deliver optimal performance for years to come.
Our Order Reference Number/ Valve Serial Number, which are invariably marked on the Valve Identification Plate and also optionally punched on the Valve Body/End Flange.
Valve specifications including size, rating class, material.
Description or details of the problem, supported with evidences (example – by way of some photographs if there is any visible evidence, or reports/logs).
Your name, designation, company name and contacts.
Please contact us with these details, ideally by sending us an email to: services@nelsonvalve.ca
